ISO Standards

ISO 9001 Quality Management Systems

ISO 9001 Quality Management Standard is internationally recognised as the leading standard for quality management systems worldwide.

Over a MILLION companies and organisations across 170 countries have now been certified for the QMS Standard.

The Quality Management System Standard applies to any organisation, regardless of size or industry and provides guidance and knowledge for companies and organisations who want to ensure that:

  • Their products and services consistently meet customer’s requirements
  • Quality is consistently improved
  • Best practice is followed within their organisation
  • Improve planning and admin
  • Improve quality and reduce risks


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From the consultation your will:

Benefits of ISO 9001 QMS

Being ISO 9001 certified gives
companies a number of advantages
over their competitors:

  • Increased competitive advantage
  • Better customer experience
  • Increased productivity, reduced costs leading to improved net profits
  • Ability to operate in new markets and acquire new customers
  • Allows companies to grow and have the systems in place to efficiently manage the increased growth in business and maximise the return on investment

The main elements that
ISO 9001 focuses on:

  • The customer experience and improving it to benefit the company
  • Leadership of the organisation and the involvement of the team
  • Improvement of company processes to reduce costs and minimise risks
  • Refining management procedures to optimise opportunities and allow the business to grow
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What is an ISO 9001
Quality Management System?

The route to service excellence in your organisation.

ISO 9001:2015 is the benchmark against which a Quality Management System (QMS) is assessed. By setting out the criteria and guiding principles for a QMS, ISO9001 defines the requirements companies must implement and comply with to improve quality and ensure that products and services can meet, if not exceed customer expectations. In addition, the quality management standard is a means by which organisations can standardise their internal operations and work to continually improve their business processes.

ISO9001:2015 can be adopted by any business regardless of size or sector. As the world’s most instantly recognisable standard ISO9001 remains by far the most popular standard with nearly 900,000 certificates issued worldwide.   

But just what is ISO 9001 and why has it been so widely adopted?

Why is ISO 9001 important?

As the world’s leading Quality Management System (QMS) standard, ISO 9001 aims to help organisations meet the needs both of their customers and stakeholders more effectively. This is achieved by building a process-based framework, defining strategic priorities and combining resources, assets and cultural values to ensure organisational efficiency and consistent quality in the provision of goods and services.

We are very proud of our successful achievement of 3 ISO certifications, notably ISO 9001:2015, ISO 45001:2018 and ISO 14001:2015.

Having the support and expertise of CGBC was invaluable throughout this process. Their approach was practical and customised to our requirements. Every person we worked with from the CGBC team demonstrated great knowledge and expertise.

CGBC was originally recommended to us by another Irish business, and we highly recommend their services for any company seeking ISO-certified management systems.

What are the benefits of being ISO 9001 Certified?

By helping drive consistent delivery of optimal quality services and products, ISO 9001 Quality Management System can produce multiple benefits for your organisation such as:


Customer Focus & Service Excellence - optimal customer satisfaction levels & enhanced customer experience.


Simplified documentation and improved data management will enable evidence based decision making.


Increased engagement of employees results in your business working in a more efficient and productive manner.


Commercial benefit to the organisation with regarding to competitor advantage, public and private tenders.

By leveraging ISO 9001:2015 Quality Management System as a business tool, organisations can optimise their business operations whilst simultaneously achieving customer service excellence and regulatory compliance.

ISO 9001 Consulting Services

By having your ISO 9001 Quality Management System (QMS) certified by an approved certification body your organisation is able to provide independent verification of its commitment to quality and service excellence. Furthermore, being ISO certified is now a mandatory requirement for the majority of public and private tenders.

CG Business Consulting has developed a tried and tested ‘Step to ISO 9001 Success’ Programme for each ISO standard. Our proven seven steps ISO 9001 certification programme will take you from pre-initiation analysis right through to closure and ISO Certification.

We will work with your key stakeholders to ensure a smooth and easy path to certification.

Your ISO 9001 Certification Journey

Your dedicated CGBC ISO 9001 consultant will guide you through the strategic journey to ISO 9001 certification. Starting with a deep dive Gap Analysis, our highly skilled consultant will ensure your journey to ISO Certification is as smart and smooth as possible. 

Let our expertise in ISO 9001 be your guide.  

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From the consultation you will:


ISO 9001 Quality for Twitter

Despite the size and significance of its EMEA operations, Twitter did not have an established benchmark for Quality and best-practice business processes.

Having studied the various options open to them, the team decided that ISO 9001 would provide the best Quality framework.

CG Business Consulting worked with the Ops team to implement the QMS, resulting in a clear 360 overview of a newly streamlined business process model, which in turn put the Ops team into a more structured mindset.

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ISO Standards

We have the perfect service for your organisation, across a variety of business ISO standards.