Laura Rock
People & Operations Manager
Laura is a People and Operations leader with more than a decade of recruitment and team management experience, who manages CGBC’s Support Services, shapes its people strategy and supports its ISO Management System as a member of the Senior Leadership Team.
Laura Rock: People and Operations Manager, Recruitment and Business Improvement
Laura Rock is People and Operations Manager at CG Business Consulting (CGBC) in Dublin, Ireland, and a member of the Senior Leadership Team. She manages CGBC’s Support Services and leads its recruitment, employee experience and operational processes, helping the team deliver for clients.
What does Laura Rock do at CGBC?
Laura manages the full employee lifecycle at CGBC, from recruitment and onboarding to development and offboarding. She partners with hiring managers on resourcing, supports employee engagement and performance, and contributes to people and operational strategy.
What are CGBC’s Support Services and how does Laura manage them?
Laura manages Support Services for the business, keeping CGBC’s people and operational processes running smoothly. She develops and improves People and Operations processes, policies and systems, coordinates internal communications and cross-department collaboration, and maintains employee records and reporting.
How does Laura support CGBC’s ISO management system?
Laura works with departments on CGBC’s ISO Management System, compliance and continuous improvement. She also supports organisational change and wider business improvement initiatives.
What is Laura’s professional background?
Laura joined CGBC in March 2023. She previously spent many years in recruitment and team management, including senior recruiter and team manager roles. She has managed teams of recruiters and administrators, updated policies in line with GDPR and other regulations, and introduced a new CRM system.
How does Laura support CGBC’s people and culture?
Laura coordinates internal communications and cross-department collaboration, facilitates team and management meetings, and supports organisational change and wider business improvement.
What is Laura’s interest in AI?
Laura has completed Anthropic certifications in Claude 101, AI Fluency Framework & Foundations, Claude Code in Action and an introduction to agent skills, reflecting her interest in applying AI to everyday business operations.
Skills and certifications
- People and Operations management
- HR management and recruitment
- Project Management Office (PMO)
- Claude 101 (certificate of completion)
- AI Fluency Framework & Foundations (certificate of completion)
- Claude Code in Action (certificate of completion)
- Introduction to agent skills (certificate of completion)
Interested in joining a growing, ISO-certified consultancy?
Contact CGBC - HERE to speak with Laura and the team in Dublin.