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ISO 9001 Certification – Interview with Fine Grain Property

Case Studies, ISO 9001 Quality Management System

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BEFORE READING...

Download the CGBC ISO 9001 QMS Guide

In this guide you will learn…

  • What is an ISO Quality Management System
  • The factors ISO 9001 QMS concerns
  • The ISO 9001 benefits for your organisaiton
  • How CGBC can help with our ISO Consultation services

With CG Business Consulting’s support, Fine Grain Property have recertified for ISO 9001, after originally gaining it in 2022.  

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Read our recent Q&A with Mairead Phelan, Group Financial Controller of Fine Grain Property, to gain an insight into their perspective of ISO 9001 and the quality of service we provided.

Our Journey

Our journey with Fine Grain Property first began in 2022, when we supported them with their ISO9001;2015 certification. 

We started with a Gap Analysis to assess the differences between their current practices and the requirements outlined in the certification they wanted to achieve.

CGBC then guided them through a strategic journey to improve overall quality, increase customer satisfaction, and improve their business processes by standardising their internal operation.

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ISO 9001

ISO 9001 is a global management standard that provides guidance and knowledge for companies looking to enhance their customers’ experience. 

The standard focuses on improving the organisation’s leadership whilst involving the team and improving company processes to reduce costs and minimise risks. Management procedures are also redefined to optimise opportunities and allow the business to grow.

ISO 9001 Recertification

As Fine Grain Property continue to grow, maintaining their ISO9001:2015 certification recognises that they are effectively managing quality, minimising risk, and maximising opportunities as they expand. It also reassures the company’s clients – including big tech companies and automotive and life sciences multinationals – that they are dedicated to maintaining a high-quality service as they expand

CEO and founder Colin MacDonald explains that ISO 9001:2015 has given the company the framework to keep their "promise to facilitate our client's success by providing them with great places to do business" as they continue to establish the best ways of working and continuously learning how to improve the services they provide.

Fine Grain Property

 

ISO 9001:2015

ISO 9001 Quality Management Standard is internationally recognised as the leading standard for quality management systems worldwide.

If your business would benefit from ISO 9001 QMS or any blend of our ISO Consultation Services, why not call us at 01 620 4121 for a free, no-strings consultation?

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