Building Excellence Through Quality and Sustainability

Annertech, Ireland’s leading open-source digital agency, has successfully achieved ISO 9001 (Quality Management Systems) and ISO 14001 (Environmental Management Systems) certification in partnership with CG Business Consulting (CGBC). This milestone reflects Annertech’s commitment to delivering world-class digital solutions while embedding sustainability and continuous improvement into every aspect of its operations.

Having previously achieved ISO 27001 certification for information security, Annertech recognised the value of internationally recognised management systems in supporting growth, strengthening governance, and enhancing client confidence. As the organisation continued to expand its international client base and deliver increasingly complex digital projects, the leadership team sought to formalise its existing high standards through ISO 9001 and ISO 14001 certification.

The Challenge

As a fully distributed digital agency serving public sector, non-profit and enterprise clients across Ireland, the UK and internationally, Annertech needed a structured framework that would:

• Demonstrate consistent quality across project delivery.
• Strengthen environmental management and sustainability practices.
• Embed continuous improvement across all business processes.
• Support scalability while maintaining operational excellence.
• Meet the growing expectations of clients and stakeholders for recognised quality and environmental standards.

The certification journey required a comprehensive review of operational processes, governance structures, client engagement practices, and environmental responsibilities.

The Solution

CG Business Consulting worked closely with Annertech to design and implement an integrated management system aligned with the requirements of ISO 9001 and ISO 14001. Because Annertech operates as a fully remote company with no physical office, the solution had to be cloud based, collaborative and seamless.

The project included:

• Comprehensive gap analysis against ISO requirements.
• Development and enhancement of quality and environmental management processes.
• Risk and opportunity assessments.
• Internal audit programmes and management reviews.
• Staff engagement and awareness initiatives.
• Preparation for independent certification audits.
• Integration of continuous improvement mechanisms across the organisation.

Drawing on the strong governance foundations established through Annertech’s existing ISO 27001 certification, CGBC helped create a cohesive management system that aligned quality, environmental responsibility, and operational excellence into a single business framework.

The Result

Following a successful certification process, Annertech achieved certification to both ISO 9001 and ISO 14001 standards.

Key benefits realised include:

Enhanced Quality Management

The ISO 9001 framework provides a structured approach to delivering consistent, reliable, and high-quality services. This strengthens project governance, improves process efficiency, and reinforces Annertech’s commitment to customer satisfaction and continuous improvement.

Improved Environmental Performance

Through ISO 14001, Annertech has formalised its environmental management practices. This helps the agency actively monitor, manage and reduce its digital carbon footprint while supporting sustainable digital delivery from dozens of home offices.

Greater Operational Consistency

Documented processes, clear responsibilities, and performance monitoring mechanisms provide greater transparency and consistency across the distributed team, supporting future growth and scalability.

Increased Client Confidence

Certification demonstrates Annertech’s commitment to internationally recognised standards, providing clients with additional assurance regarding quality, environmental responsibility, and operational maturity.

A Partnership for Continuous Improvement

The certification journey was not simply about achieving compliance; it was about creating a stronger, more resilient organisation.

Working in partnership, Annertech and CG Business Consulting developed management systems that support long-term business objectives while reinforcing the organisation’s culture of quality, sustainability, and innovation.

As Annertech continues to deliver ambitious digital experiences for organisations across Ireland and internationally, its ISO 9001 and ISO 14001 certifications provide a strong foundation for future growth and continuous improvement.

Client Testimonial

"Achieving ISO 9001 and ISO 14001 certification represents an important milestone for Annertech. As an organisation, we've always been committed to delivering high-quality digital services and operating responsibly, but the certification process allowed us to formalise and strengthen the systems and practices that underpin that commitment.

CG Business Consulting provided practical guidance and expert support throughout the project. Their team took the time to understand our business, worked collaboratively with our people, and helped us develop management systems that are both effective and sustainable. The process was structured, efficient, and focused on delivering real business value rather than simply achieving certification.

The result is a stronger organisation with improved processes, greater operational consistency, and a framework for continuous improvement that will support our growth into the future. We are delighted to have achieved certification and would highly recommend CG Business Consulting to organisations seeking to implement internationally recognised management systems."

Dermot Frost
Director, Annertech Ltd

About Annertech

Annertech is Ireland’s leading open-source digital agency, delivering secure, accessible, and high-performing digital experiences for government, public sector, non-profit, and enterprise organisations. The company specialises in Drupal and large scale digital transformation solutions.

About CG Business Consulting

CG Business Consulting provides ISO certification, sustainability, ESG, information security, and digitised management system services, helping organisations achieve certification, improve governance, and drive continual improvement through integrated management systems.

We invite you to avail of a complimentary 30-minute consultation to review your current level of audit readiness and explore how a well-structured, integrated management system can support compliance, improve performance, reduce risk, and contribute to your long-term strategic goals.

Book your free consultation HERE.