The importance of having an edge over the competition becomes more obvious when it comes to tendering for business, especially within the public sector. Having ISO 9001 might not be an absolute requirement it certainly ‘ticks’ a very large box during the procurement process.
Certification not only bolsters your chances of winning public contracts but also will make bidding for contracts quicker, easier and cheaper. Certification automatically proves to the contracting authority that you meet certain quality assurance standards. This therefore removes the requirement for you to answer lengthy questionnaires about your business processes or compile realms of paperwork.
Competition is high and any competitive advantage your company has could make the difference for your business.
While ISO standards do not seek to establish, drive or motivate public policy or regulations they offer proof of an international recognised level of operation within a company. ISO 9001 provides assurance about the quality of goods/services, it provides the requirements and guidelines to ensure that products are fit for their purpose consistently. As ISO standards are consistent worldwide they can also reduce technical barriers to export trade and open new markets to organisations.
When used as a factor for tendering, ISO 9001 enables greater transparency and competition in procurement and provides an assurance that organisations are compliant with essential requirements such as regulations and laws. Using standards means that there is a greater openness and impartiality because like is being compared with like. Sometimes it simply provides a level playing field for organisations tendering for business. However, if you don’t have ISO 9001 certification you could be at a great disadvantage.
Organisations that are ISO 9001 certified are shown to be encouraging innovation and growth. Confidence in the product or service is increased and so customer satisfaction levels rise. Happier customers lead to increased sales and referrals. New doors open to more significant customers and the increase in revenue will more than compensate the costs involved in getting ISO certified.
ISO 9001, something definitely worth considering if you are planning on tendering in the near future.
