Toyota Ireland – Case Study
Introducing Toyota Ireland
Toyota are not only the best built cars in the world, but they are also one of the world’s best known brands.
Why ISO Accreditation was an important objective
As part of a global organisation Toyota Ireland is driven to adhering to the highest international standards in relation to their environmental responsibilities.
Tommy McDermott, Facilities Director with Toyota Ireland, explains: We were absolutely determined to minimise any harmful effects on the environment caused by our activities, and we knew that to achieve this we required a comprehensive program that would take account of all areas of our business. It wasn’t long before we reached the conclusion that ISO accreditation was the only road for us to take.’
The benefits of partnering with CG Business Consulting
Despite already having ISO 14001 in place prior to Caroline and her team coming on board, Toyota Ireland had experienced a change of key personnel in terms of who was directly involved in the audit process itself. As Tommy explains: ‘The change of personnel was a daunting situation for us, and admittedly there was uncertainty about what exactly to expect in relation to how future audits might go.’
Thankfully CG Business Consulting quickly allayed any concerns. ‘Caroline was a true professional, working with each department and guiding us through the entire process from start to finish to ensure that the changes to our internal team didn’t mean any unwelcome consequences in relation to meeting our audit requirements. Not only was Caroline always accessible on the phone – even outside normal working hours to answer any questions or concerns we had leading up to the audit – but her expert knowledge of ISO 14001 implementation was a clear advantage to us, and ensured we achieved what we needed to in a very short space of time.’
‘One of the biggest benefits of having gone through ISO 14001 is that it promotes proper practices in the way we conduct our daily tasks in each area of our business.’ Tommy explains. ‘It also ensures that procedures and checks work to our advantage by clearly identifying all aspects of our roles and demanding that we do what we say we do.’
‘Having ISO 14001 accreditation in place ensures that as a company we always have correct environmental policies and procedures in place, highlighting that Toyota Ireland take corporate social responsibility seriously. As well as driving efficiencies and savings throughout the company.’
And what would Tommy’s advice be for other organisations considering going down the road of ISO accreditation?
‘CG Business Consulting. I would highly recommend Caroline and the team to anyone going through the ISO process. They certainly helped make our journey easier.’