J.S. MCCARTHY LIMITED CASE STUDY
Founded in 1878, J.S McCarthy Limited is Ireland’s longest established industrial painting contractor – an historic company that combines tradition and innovation in equal measure.
With branches in Dublin and Cork, J.S McCarthy Limited is involved in a diverse range of complex projects that require industrial coating and lining applications right through to fireproofing and consultancy.
Directly employing over 80 experienced industrial painters, and working in every major industrial environment including petrochemical, power generation, as well as on numerous bridges and stadiums, high profile projects include the Guinness Store House refurbishment and Brian Boru Bridge in Cork.
WHY ISO ACCREDITATION WAS AN IMPORTANT OBJECTIVE
Despite already adhering to world-class international standards applicable to the industrial painting industry there was still a desire on the part of the management team to achieve ISO9001 accreditation.
No more so than when a new business opportunity deemed ISO 9001 accreditation a critical component of their new commercial relationship.
As Des Forde, General Manager of J.S. McCarthy puts it, ‘ISO9001 was demanded as part of the vendor assessment process, and this requirement simply reinforced our determination to achieve accreditation. We knew it would not only tick a very important box for a specific client, but for others in the future. As well as opening up new opportunities in the U.K market, and ensuring we would stand-out from our Irish competitors.’
THE BENEFITS OF PARTNERING WITH CGBC
When Caroline and her team came on-board one of their greatest tasks was to communicate the benefits of ISO9001 to a highly individual and experienced workforce and management team.
‘Individuals within our organisation have always had the capability of taking a project all the way from the initial tender to the final account and everything in between.’ Des explains. ‘It was simply that we never had a documented road map for that process, which is where Caroline and her team proved so invaluable. The procedures CGBC drafted were excellent, changing some practices that needed to be changed, and helping to redefine roles and responsibilities that have helped us to all work smarter.’
And now, having always applied world-class standards to their operations, J.S McCarthy have a world-class quality management system to match.
‘It’s so much more than just a piece of paper,’ Des concludes, ‘it’s an essential part of how we work, and reflects the phenomenally high standards we set ourselves every single day, and long into the future.’